/ faq / Frequently Asked Questions
Contact Us We are always ready to help and provide answers to all your questions.
/ faq / Company
01 What does Lendex do?

Lendex specializes in cryptocurrency arbitrage. We profit from price differences on various cryptocurrency exchanges using advanced technologies and strategies.

02 When was the company founded?

Lendex was founded in 2022 by a team of professionals from the fields of cryptocurrency, trading, and IT.

03 Where is the company registered?

Lendex is registered in a jurisdiction with clear cryptocurrency regulations, ensuring compliance with international security and transparency standards.

04 What technologies does the company use?

We use automated market analysis systems, AI-based algorithms, and modern data security solutions.

05 How does the company ensure transparency?

We provide detailed reports on all transactions, regularly conduct audits, and ensure full transparency of our terms and conditions.

06 Which exchanges does Lendex work with?

The company works with the largest and most reliable cryptocurrency exchanges, including Binance, Kraken, and others, to ensure the best conditions for arbitrage.

07 How is Lendex different from other companies?

We offer a unique combination of a professional team, advanced technologies, and transparent terms. Our focus on arbitrage and risk minimization sets us apart from the competition.

/ faq / For Investors
01 How can I start investing with Lendex?

To start, you need to register on our platform, choose a suitable tariff plan, and deposit funds. After that, your funds will begin working under the selected strategy.

02 What tariff plans are available for investors?

We offer six tariff plans with different levels of investment, returns, and terms. You can also use a customized plan for investments over $100,000.

03 How can I track my investments?

After registration, you will have access to your personal account where you can monitor your earnings, transaction statistics, and receive detailed reports.

04 How often can I withdraw my profits?

Most tariff plans allow daily interest accrual and withdrawal. The conditions depend on the chosen plan.

05 Are there any risks when investing?

As with any investment, there are certain risks. However, our team minimizes them through carefully designed strategies, automation, and strict operation control.

06 What currencies can be used for investment?

We support popular cryptocurrencies such as Bitcoin, Ethereum, USDT, and also fiat currencies through integration with major payment systems.

07 Can I change my tariff plan after starting investments?

Unfortunately, it is not possible to change the tariff plan for an active deposit. However, you can always open a new deposit under a different tariff.

08 Возможен ли досрочный вывод средств?

Если партнером производится вывод средств без предварительной отработки их депозитом, вывод возможен только в случае оплаты налогообложения в размере 21%+1,5% сервисного сбора на выделенные реквизиты компании. (Предоставляются индивидуально)

/ faq / For Partners
01 How can I become a partner of Lendex?

To participate in the affiliate program, you need to register on the platform and share your referral link with friends and colleagues.

02 How does the affiliate program work?

You attract new clients to the company using your referral link. For each investor you refer, you receive a reward from their transactions within a multi-level system (7% from the first level, 4% from the second level, and 2% from the third and fourth levels).

03 How much can I earn from attracting new clients?

Your income depends on the activity of the referred clients and their investment activities. The more clients you attract and the higher their turnover, the greater your reward.

04 Does the company provide promotional materials for partners?

Yes, we provide banners, texts, presentations, and other marketing materials that will help you attract new investors effectively. To obtain them, please contact support.

05 How can I track my earnings from the affiliate program?

In your personal account, you can view information about referred clients, their activity, and earned rewards. Reports are updated in real-time.

06 Are there limits on the number of clients I can refer?

No, you can refer an unlimited number of clients and earn from each of their transactions across all levels of the affiliate program.

07 How can I withdraw earnings from the affiliate program?

Your rewards can be withdrawn to your personal account or cryptocurrency wallet via the personal account interface. Withdrawals usually take from a few minutes to 24 hours.

/ faq / Support
01 How can I contact Lendex support?

You can contact support via the contact form on the website or by email. All contact details are provided in the "Contacts" section on our website.

02 What hours is support available?

Our support team operates 24/7. We are ready to assist you at any time, regardless of your time zone.

03 What languages is support available in?

We provide support in several languages, including English, Russian, and others. Please check the website or chat with an operator for the full list of available languages.

04 How quickly can I expect a response to my inquiry?

The average response time from our operator is 5-10 minutes in the chat. If you send an email inquiry, the response usually arrives within a few hours.

05 What issues can I resolve through support?

Our support team assists with any issues: registration, choosing a tariff plan, technical problems, withdrawals, and more. We are here to make your experience with Lendex as smooth as possible.

06 What should I do if I forgot my account password?

You can recover your password by using the "Forgot password?" option on the login page. If you experience any issues, please contact support, and we will help you.

07 How can I leave feedback on the support team?

After your inquiry is resolved, you can leave feedback via a rating form that will appear in the chat or be sent by email. Your feedback helps us improve our services!

/ faq / General Questions
01 What is Lendex?

Lendex is an investment company specializing in cryptocurrency arbitrage. We help clients profit from price differences on cryptocurrency exchanges using modern technologies and proven strategies.

02 Who can become a client of Lendex?

Anyone who has reached the age of majority can become a client, regardless of their investment experience. We offer plans suitable for both beginners and professionals.

03 How do I register on the platform?

To register, simply fill out a short form with basic information. After account confirmation, you will gain access to your personal account.

04 What is the minimum investment amount?

The minimum investment amount is $100, allowing you to start with small investments.

05 Which cryptocurrencies does Lendex support?

We work with popular cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and other digital assets. A complete list is available in your personal account.

06 Is account verification mandatory?

Yes, account verification is required to ensure the security of all transactions. This helps protect your funds and personal data.

07 What should I do if I have additional questions?

If you have questions not covered in the FAQ, you can always contact our support team. We are available to help you 24/7.

Contact Us We are always ready to help and provide answers to all your questions.